FAQ

What thread colors do you have?

Posted by BP_Admin on September 30, 2019

We offer a large assortment of thread colors. The full list can be found here.

What shipping methods do you offer?

Posted by BP_Admin on October 1, 2019

All our orders ship via USPS First Class 3-Day shipping. Expedited shipping is available upon request.

What is your normal turn around time?

Posted by BP_Admin on October 1, 2019

Our turn around time varies based on order size. In general, orders of 100 patches or less are completed in 2 – 4 weeks from payment.

What forms of payment do you accept?

Posted by BP_Admin on October 1, 2019

Our checkout system is powered by Stripe.com which allows us to accept Visa, Mastercard, American Express, Discover, Diners Club and JCB.

What are your patches made of?

Posted by BP_Admin on October 1, 2019

All our patches are made on 2mm felt in a variety of colors. We offer a variety of threads including polyester, nylon and metal.

How does your online checkout system work?

Posted by BP_Admin on October 1, 2019

Our checkout system is powered by Stripe.com. None of your personal information or credit card number is stored by BurnerPatches.com.

How can we get tax exemption status?

Posted by BP_Admin on October 1, 2019

Please provide a copy of your IRS determination letter with your order to receive a tax exemption.

How big of a patch can you make?

Posted by BP_Admin on October 1, 2019

Our current size limit is 6″x9″ .

Can you do rush orders?

Posted by BP_Admin on October 1, 2019

We do offer rush services. Please outline your deadlines when speaking to one of our associates. We will do the best we can to accommodate your needs.

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